About Our Company

The Policy Authority is a subsidiary of The Verden Group which was founded in January 2007 by Susanne Madden, the companies President and CEO. The Verden Group was first founded to track policy changes and bring transparency and a accountability to the healthcare insurance companies making those changes.

Today, Verden is a visionary consulting firm offering both consulting services and innovative business tools, with a primary goal to help physician organizations better understand the environment in which they operate. What has evolved over time is a company focused on all aspects of the healthcare market that pertain to physicians – insurance company contracting, policies and procedures and how those affect revenue and delivery of services to patients; practice workflow and operations; practice marketing, social media and patient education; and provider access to information that can prove enlightening rather than being even more confusing.

As our team has grown, so has our ability to meet a variety of our clients needs, including creating separate companies such as The Policy Authority to exclusively focus on policy monitoring and change reporting, and Patient Centered Solutions which is exclusively focused on helping practices and provider organizations achieve NCQA recognition programs such as Patient Centered Medical Home, Patient Centered Speciality Practice and Patient Centered Connected Care status. We invite you to explore our sites and welcome any inquiries you may have.

What Our Clients Are Saying

“Payer policy changes come fast and furious, and most is of little impact, but without the Policy Monitor by Verden the ones that matter, the ones with real dollar impact, could easily get lost in the noise. I use it to know what I have to prepare for, for what matters. With Policy Search, I offer a great value-added benefit to members who can look up the payers policies to plan new services, or challenge how they were paid on existing ones.”

— Robert Goff, CEO, University Physicians Network, NYC (1600 members)